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Inside each Nugget’s cup you’ll discover a wholesome, tasty snack handcrafted with love & care from thoughtfully selected human-grade ingredients. We take pride in offering your pet a nourishing, delicious snack they can sit with for a little while and enjoy. We are so sure that you too will enjoy your pet's experience... we guarantee it. If you are not satisfied with Nugget’s for any reason, please contact us for a full refund.
Due to the nature of our product, we are not able to take returns back into our shipment facility. If you feel a product you received does not meet our guarantee please contact us at 888.504.1112 or firstname.lastname@example.org within 10 days of the receipt of your product and our team will gladly assist you beginning the refund process. Occasionally we will require product to be returned to our operations department for review. If it is determined a return is necessary, our team will provide a shipping label, packaging and facilitate a pickup with our shipping carrier for the product to be returned. Once the product is received and reviewed, a credit will be issued or replacement product will be shipped to customer.
Returns must be initiated within 15 days of the receipt of product. The review process will take up to 14 days from date of initiation. Once a review has been completed a replacement product will be shipped or a refund will be issued to the original form of payment within 48 hours.