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1.888.504.1112 *Flat-rate shipping $9.95*

We currently ship once a week - every Tuesday. Orders MUST be placed by 5pm Mondays to ship next day, otherwise they will ship the following Tuesday.

*For customers in (most of) the eastern half of the US, we are able to ship flat-rate for $9.95 in the blue & pink zones (see map below) arriving in 1-2 days. For the orange & green zones (see map below) shipping is an additional $15.

This map represents approximate shipping times. You'll receive a FedEx tracking number once your order ships.

 

  • Please note that because all our shipments are frozen, products cannot be in transit during weekends or holidays.

  • Saturday residential deliveries are available if you have this service with FedEx

  • Because your order is frozen, it is VERY IMPORTANT that you track it to be sure it is received as soon as possible and placed in a freezer. We will email you tracking information as soon as your order ships. If your order is a gift, please be sure to track it for the recipient and keep them informed of its arrival.

  • We can offer air service to other states. Please call for rates.

Some important details...

  • To ensure that your order arrives frozen and safe, it is protected using an insulated, reusable foam cooler designed to lock-in freshness. Dry ice is included in most packages. Please carefully read the dry ice warning inside your box and handle per instructions.

  • We make every attempt to fulfill orders on a timely basis; however, holidays and unforeseen circumstances (typically weather) can force delays. Below are important shipping notes to keep in mind when placing your order.

  • All products ship frozen and will arrive frozen; please plan ahead for this when ordering.

  • Please pay close attention to your delivery date and track your package.

  • Please place your order in a freezer immediately upon receipt.

  • If your product arrives thawed, please contact us immediately.

  • Inclement weather and other unforeseen circumstances can cause shipments to arrive later than expected; please plan ahead and order early.

  • All shipments require a street address (sorry, no PO boxes).

  • Damage due to incorrect or incomplete shipping addresses voids our guarantee. Be sure to double-check delivery addresses.

  • Customers are responsible for making sure gift recipients will be available to receive delivery.

  • We encourage customers to ship to business addresses whenever possible.

  • Overnight air is available – please contact us for rates.

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